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Principal Stephanie Smith of Seaford Middle School has seen the highs and lows of school reform. She has seen her school shake off the stigma it bore as a school "in need of improvement." (Delaware named her its 2008 Principal of the Year for her role in that school's remarkable transformation.) She has seen the school sustain its students' performance despite the fact that many more now live in poverty than did just a few years ago. She has even seen the school begin to stem the tide of its highest-performing students into a neighboring charter school.

But now she worries that the school might not be able to keep clearing the bar that No Child Left Behind sets higher every year. And she faces the prospect of slipping back into "needs improvement" status less than a decade after her school emerged from it.

We recently spoke with Smith, who told us the remarkable story of her school's triumphs and struggles in the era of No Child Left Behind.

Public School Insights: What kind of a school is Seaford Middle School?

Smith: It is a grade six through eight middle school. We are the only middle school in our school system. We have four feeder elementary schools and we feed into one high school. We have about 750 students.

Seaford is a demographically diverse school. We really don’t have a majority population anymore—we run about 40% African-American and Caucasian populations, with a Hispanic population as well. We are 71% free and reduced price lunch. That number has gone up drastically, probably since you last got information on our school. We are about 21% special ed.

Public School Insights: What do you think prompted the rise in free and reduced price lunch numbers?

Smith: I think just the status of the economy. Our community—the city of Seaford and its outlying areas—has been given the title of the poorest community in ...

We sorely need to define what we mean when we say "turnaround." That's becoming more and more apparent as the media start finding romance and drama in turnaround stories. Here's the problem: One person can see a budding turnaround story where another sees a school mired in failure. In this climate, ideology can trump evidence.

We also need to decide what the milestones on the road to excellence look like. That's not at all easy. Take, for example, the case of Central Falls High School in Rhode Island. President Obama points to its rock-bottom math scores as a reason for starting over. Teachers point to rising reading and writing scores as a reason for staying the course. Similar debates are swirling around other troubled schools in the state.

As the press hungers for stories about triumph and failure, the tendency to find conflicting meanings in the same numbers will only grow. And that will create the perfect climate for spin doctors. (Just look at Chicago. The "results" of the city's school reforms have been spun in so many ways by boosters and critics alike that I'm getting dizzy.) You would think you'd just know a turnaround story when you ...

Some months ago, a friend of mine surprised me. "The public schools really are a mess," he said. "I guess we're going to have to turn them all into charters." This from a well-educated, well-informed and socially-conscious man who lives In a district with some of the most celebrated public schools in the country. I suspect his point of view will become more and more typical. After all, any reasonable person would draw the same conclusions from recent reporting on school reform.

"The public schools really are a mess." That broad-brush portrait of public schools is common, and it can do harm to our reform efforts. Don't get me wrong. Public schools face huge challenges. Some 30% of U.S. students don't graduate high school in four years. Other developed countries are beating the pants off of us in tests of student performance. Even our good schools often don't serve all their students well, a point that became clear after we started really paying attention.

But the tendency to see every public school as a lawless learning-free zone is shaping much of the public discourse on school reform these days--and with troubling consequences.** Take, for example, a recent article in Time Magazine, which presents the despairing words of an 11th-grader as "a succinct assessment of the crisis in U.S. public education today": "It's not like we were learning anything in class anyway."

The same article presents this assessment as justification for "crapshoot" reform ideas that rest on shaky evidence: "The system can't get any worse, he reckons, so why not reinvent?" The author ascribes that sentiment to Arne Duncan, who is not generally given to such reckless statements. (I suspect he was taken out ...

Thomas Edison Elementary School in Port Chester, NY has earned its reputation as a success story. A decade ago, only 19% of Edison’s fourth graders were proficient in English language arts. Last year 75% were. Proficiency rates in math and social studies are even higher. Not bad for a school where over 80% of students live in poverty.

If you ask the school’s principal, Dr. Eileen Santiago, the decision over ten years ago to turn Edison into a full-service community school has played a key role in its transformation. Working with strong community partners, the school offers on-site health care, education for parents, counseling for children and their families, and after-school enrichment. Add that community focus to a robust instructional program and close attention to data on how students are doing, and you get a stirring turnaround story.

Dr. Santiago recently told us more.

Public School Insights: Tell me about your school.

Santiago: I have served as principal of this school for 14 years. And I have always felt fortunate that I came into a school with many, many caring people. I did not walk into a school where the adults felt negatively about the children.

However, I was faced with other concerns. One of them was that the school had a pretty significant level of poverty. We were at over 80% free lunch. We continue to have that level of poverty today.

In addition, Edison has always served an immigrant population. The school was constructed in 1872, so you can imagine that the population has changed a lot over the years. Today the population is primarily multi-ethnic Hispanic, coming from different areas of the Hispanic world. And many of our children are undocumented immigrants. That in itself adds several levels of challenge: ...

We're hearing a lot about Chicago's efforts to turn around struggling schools. Read the papers, and you'll get the impression that a handful of charter schools are the only bright stars in a dark firmament. But that impression is wrong.

At least one other set of schools has been posting big gains. Eight schools working with a Chicago non-profit called Strategic Learning Initiatives (SLI) have made large strides in student performance in the past few years. And their model is quite different from the turnaround models that get the most press.

They do not fire teachers. Their principals don't get the axe. But they do use concrete strategies to change what happens in their classrooms. Researchers from AIR reviewed SLI's results and called on policy makers to take note:

Well before decisions are made to reconstitute schools under the mandates of NCLB, school districts would be wise to consider far less drastic, but clearly powerful, interventions such as [SLI's] Focused Instruction Process.

As school closings and charter takeovers capture the popular imagination, we are apt to ignore other options. SLI President John Simmons recently told us about the success of his approach in Chicago.

Public School Insights: There is a lot of talk right now about turning around struggling schools. The model that is most mentioned, and has been enshrined in federal policy, is reconstitution, which involves firing the principal and replacing at the least half the teachers at a school. The thinking is that this process is required to create the conditions needed for success. Does your experience bear that out?

Simmons: We think that there's a better way. Reconstitution can work. You can get results. But our experience, which includes not only the last almost four years with our most recent network of schools but also the last 15 years using a similar model in schools in the lowest income neighborhoods in Chicago, shows that our model is getting better results than the reconstitution model. And it is lower cost and faster.

Public School Insights: What kinds of results have you been getting?

Simmons: [Part of our process is weekly assessments of student achievement.] By the way, we call it a “process” and not a “program” because teachers and principals have an opportunity to modify and improve it on a regular basis.

We are seeing that schools are able to improve their weekly assessments pretty quickly after starting our process, typically after the first six weeks. Children ...

Shocking news! You can turn around a struggling school without firing all or even most staff. You can even keep the principal. All you need is a little--or a lot of--help from your friends.

This is one of the big lessons I draw from a new study (PDF) of work by Strategic Learning Initiatives (SLI) to turn around 10 troubled schools in Chicago. SLI worked with existing school principals and teachers to improve instruction, and student performance gains accelerated by a factor of six. And SLI did this work without resorting to the slash-and-burn turnaround techniques that are all the vogue these days.

Here's an excerpt from Education Week's report on the study:

"The results that SLI has achieved, and that [the American Institutes for Research] has validated, are very impressive and suggest that well before decisions are made to reconstitute schools under the mandates of [the federal No Child Left Behind Act], school districts would be wise to consider far less drastic, but clearly powerful, interventions such as the Focused Instruction Process," write AIR analysts Steven Leinwand and Sarah Edwards in their July evaluation.

The U.S. Department of Education's four models for turning around low-achieving schools using federal stimulus money all require the principal to be fired; one calls for the school to be closed. But [SRI CEO John] Simmons argues that it's less expensive, and often more effective, to invest in the people already working in the schools. With the right tools, he says, school staffers can produce different results....

"That is the heart of our story--the application of research to the work of improving schools. High-performance schools aren't just born, they are trained and coached."

This story flies in the face of many current policy trends. The prevailing wisdom seems to be that great teachers are born, not bred. Why else spend all our ...

Yesterday, we shared our interview with David Cicarella, the union president who helped broker an historic agreement between teachers and the New Haven, Connecticut school distict.

Today, we'll hear from two district officials who were instrumental in the deal. Assistant Superintendent Garth Harries and Chief Operating Officer William Clark describe the groundbreaking collaboration that made the agreement possible.

Public School Insights: There has been a lot of attention given to the new contract in New Haven—a lot of it praise. What you think are some of the most groundbreaking provisions of that agreement?

Clark: I think the first big groundbreaking piece was how we approached it. Historically, due to Connecticut’s Teacher Negotiations Act, you are really forced into a very tight timeline of negotiations that is specifically identified by statute. Certain pieces have to be done by certain dates; otherwise you hurtle towards arbitration. So with the leadership of [Superintendent] Dr. Mayo, [New Haven] Mayor DeStefano and Dave Cicarella from the [New Haven] teachers union, what we really did was try to chart a different way and a different approach.

What we set up was essentially parallel tracks. On one track you had reform discussions and on the other track you had the classic negotiations. The reform discussions were specifically separate so as to not fall prey to the trappings of negotiations. We began by sitting around the table with the best intentions in mind: What could we do—what are the possibilities that could exist—if we look at this as a collaborative approach? That really opened a lot of doors.

We started, under Garth’s leadership within that committee, by coming up with a belief statement that both parties signed on to. So then even when we had some fits and starts and ...

Teachers in New Haven, Connecticut recently ratified a contract that U.S. Education Secretary Arne Duncan praised as an “important progressive labor agreement” for its provisions on teacher evaluation and school reform. David Cicarella, president of the New Haven Federation of Teachers, recently told us about the agreement.

(Stay tuned tomorrow for an interview with New Haven district officials Garth Harries and Will Clark.)

Public School Insights: There has been a lot of praise given to the new contract in New Haven. What do you think are the most groundbreaking provisions of this agreement?

Cicarella: There are three components that get the most attention. One, our willingness to discuss tenure. Two, our willingness to talk about including test scores as a part of teacher evaluation. And three, the contract’s provisions for the closing and chartering of schools.

Public School Insights: Let’s start with tenure. What do you think the big accomplishment has been on that part of the agreement?

Cicarella: Historically, unions have been completely unwilling to discuss tenure, because it’s the only protection that teachers have against unfair dismissal.

But we’ve got to tighten up the dismissal process. We can’t have folks—and this is a complaint that the public makes and is legitimate—going through two, three, four years of improvement plan after improvement plan, when everyone knows that ...

Hear this posting (~6:55)

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If you're looking for a Cinderella story, get to know the people at Viers Mill Elementary School in Silver Spring, Maryland:

One of the [paraeducators] who had been here a long time said, "you know, they used to call this place 'slumville.'" Now, she says "the President's visiting here...." He came to our school for the work we did. He didn't just happen to show up.... It was the apotheosis of my entire career.... The President of the United States--the President of the United states!--is in our cafeteria...because of the work that went on in this building....

That's Susan Freiman, Viers Mill's staff development teacher, describing President Obama's surprise visit to the school last month. She worked hard with her colleagues to turn the once struggling elementary school into a national exemplar where almost every student is proficient on state tests. That is no mean feat for a school where most students are from low-income families and almost half are still learning English.

It doesn't take long for visitors to see just how remarkable Viers Mill is. Last week, Freiman took me through a school buzzing with excitement and academic purpose. She showed me some first grade classrooms where ...

Jack Grayson has been many things in his 86 years. A farmer, FBI agent, journalist, importer/exporter, professor, business school dean, and member of three presidential commissions. But he has made a lasting name for himself as one of the nation’s most outspoken champions of productivity and quality.

Grayson rose to national fame almost forty years ago as Chairman of the U.S. Price Commission, which helped avert hyperinflation in the early 1970s. His brush with economic turmoil convinced him that productivity was key to the nation’s well-being, so he founded The American Productivity and Quality Center (APQC), a non-profit that helps organizations boost performance by improving their processes. As APQC chairman, he is devoting all of his time to the organization’s work in education.

These days, many school reformers are fond of reciting lessons they have learned from business. Be innovative. Focus on outcomes. Get the incentives right. The rest, the theory goes, will follow.

But Grayson says such reformers are missing the biggest lesson of all: Focus on process! He admits that talk of process can be dry as dust, especially when all of DC is abuzz with talk of innovation. But it is process improvements that brought the best American businesses out of the industrial age, he insists.

Yes, innovation and outcomes are critical. But if reformers ignore the hard work of building schools’ capacity to produce the best outcomes, even the most innovative school systems may well go the way of GM.

Listen to Grayson's interview on the Public School Insights podcast (~23:15).

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A quick warning about our recording: It has a lot of background noise. If the side conversations and occasional pop music become too distracting, read the edited transcript below.

Public School Insights: A lot of people are talking about the promise of innovation in improving education. Do you think innovation itself holds the key to solving our problems in public education?

Grayson: No. Innovation will certainly help, and innovation in any area is the leader. It’s the new idea. But you do not want to leave the old idea behind because ...

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